Delivery methods

8.1. Delivery to a postal address
Products purchased on the site can be shipped only to the United Kingdom (excluding the Channel Islands), continental France including Corsica (excluding Guadeloupe, Martinique, French Guiana, Reunion, Mayotte, New Caledonia, and the French Southern and Antarctic Lands), the Principality of Monaco, Germany (excluding Heligoland and Büsingen), Belgium, Luxembourg, the Netherlands (excluding the Netherlands Antilles and Aruba), Spain (excluding the Canary Islands, Ceuta, and Melilla), Portugal (excluding the Azores and Madeira), Italy (excluding Livigno, Campione d’Italia, and the national waters of Lake Lugano), Ireland, Austria, Czech Republic, Finland (excluding the Aland Islands), Denmark, Sweden and Poland (hereinafter the “Delivery Area”), and other countries indicated in the Site, in USA, South America, Asia, Indonesia, Australia, New Zeland.

Orders cannot be placed for delivery addresses situated outside this Delivery Area.

Notably for security reasons, Angelina home shall not process any order for which a general delivery address, a P.O. box, or a Cedex address has been provided, and to other restrictions address and places,  indicated in the Site.

The Products will be shipped to the delivery address specified when placing your order.

8.2. Shipping Costs
Shipping costs are calculated on the basis of the Products selected, the total value of your order, and the shipping method selected.

Shipping costs will be calculated on the basis of the total value of the order:

 The Products are selled in a packs of 2-4-6-8-10-12 pieces

8.3. Time Required for Delivery and Collection
The delivery times below are counted from the time of approval of your order by our Customer Service contact@angelinahome.it

 There may be delivery delays for the following postal items. We therefore request your understanding.

Please note that postal items addressed to destinations other than the above-mentioned areas are expected to experience some delay in delivery due to antiterrorism measures.

8.3.a) Delivery to a postal address
At the beginning of the ordering process, we will provide you with the timeframe required for delivery and the various shipment methods available for the purchased Products and country of delivery. The price of shipping will be due in addition to the price of the purchased Products.

8.3.b) Delivery to France and Monaco
Courier (for orders to be delivered in Paris proper):
– twenty (20) for all orders placed and validated before 2 p.m. (GMT+1) on a business day,
– twenty (20)  day for all orders placed and validated after 2 p.m. (GMT+1) on a business day.

Delivery to Corsica Island: twenty (20) business days following validation of your order.

8.3.c) Delivery to the United Kingdom
Fedex Express:
– twenty (20) business days for all orders placed and validated before 2 p.m. (GMT+1) on a business day,
– twenty (20) business days for all orders placed and validated after 2 p.m. (GMT+1) on a business day.

For delivery to the Scilly islands: twenty (20) business days following the order.

For delivery to the Orkney islands: twenty (20) business days following the order.

For delivery to the Hebrides islands: twenty (20) business days following the order.

For delivery to the Shetland islands: twenty (20) business days following the order.

One (1) additional business day is required for all orders containing perfume that are shipped outside of France.

8.3.d) Delivery to Germany, Belgium, Luxembourg, the Netherlands, Spain, Portugal, Italy, Ireland, Austria, Czech Republic, Denmark, Sweden, Finland and Poland
Fedex Express/DHL/UBS:
– twenty (20) business days for all orders placed and validated before 2 p.m. (GMT+1) on a business day,
– twenty (20) business days for all orders placed and validated after 2 p.m. (GMT+1) on a business day.
However, Angelinahome reserves the right to divide your order into several shipments. Your credit or debit card shall then be charged accordingly to correspond to the price of Products actually shipped. The shipping costs shall only be charged for a single shipment in accordance with the information contained in your order summary.

9. Delivery Problems
Any failure to deliver, late delivery, unavailability or delay in availability of your Products in store, exceeding the delivery times stated in Section 8.3 must be reported to our Customer Service as soon as possible. No claims notified to us more than fourteen (14)  calendar days from the date of confirmation of your order will be taken into account.

In the event of failure to adhere to the delivery time, you can cancel the order by email to the following address: info@angelinahome.it

Angelina home shall be bound to reimburse you the full amount paid, at the latest within thirty (30) days of the date of the termination of the sale contract. However, if you receive the Product after having exercised this right, you must return it in accordance with the return procedure according  with our Customers Service authorization.

You must check for any lack of conformity in the Products at the time of delivery and, if any anomalies are found (e.g., open package, damaged goods, etc.), you must handwrite any reservations, if possible on the delivery note, and sign it.

You must then contact the Customer Service by email at contact@angelinahome.it, from Monday to Friday (except Italian public holidays), from 10:30 a.m. to 6:30 p.m. (GMT+1) and Saturday, 10am to 6pm. If the goods do not conform to your order or you are not satisfied with them, you may return them or ask for an exchange or a refund pursuant to the terms and conditions set forth in section “10. Right of Withdrawal – Returns, Exchanges and Refunds”.

 See Terms and Conditions of Sale and Terms and Conditions of Use